The visitor center, set just inside the Poillon Avenue entrance to the Blue Heron Park,  has two observation decks with bird feeders and a mist net for bird banding—ideal conditions for bird watching—and picnic tables.

A wide variety of arts and educational programming is provided by the Urban Park Rangers and the Friends of Blue Heron, a community organization. The offerings include nature walks, classes, crafts, storytelling, and special holiday events. The visitor center has a library and exhibit areas.